Program staff working together
For community programs

Participants don't drop out.
They drift.
Not on our watch.

We give community programs the tools to keep participants engaged, on track, and completing from intake through graduation, using structured outreach and incentives built for hard-to-reach populations.

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Trusted by community colleges, workforce development, adult education, apprenticeships, and reentry programs

Ready-Made Templates

Send appointment reminders, check-ins, and follow-ups using pre-built message templates. Outreach that used to take an hour takes minutes.

Gift Cards That Close the Gap

Send gift cards for attendance, milestones, and submissions in a few clicks. Offer Uber gift cards to remove transportation barriers before they become a reason to miss an appointment.

Compliance-Ready Tracking

Every message, every response, documented. When it is time to report, you have the contact history to back up your outcomes.

Send gift cards from brands participants actually use

Or give participants the freedom to choose their own gift card from our full catalog

The engagement system
built for

SendCarrot gives program staff the structure and tools to stay consistently connected with participants from intake through graduation. Your team sends messages, tracks responses, and delivers gift cards using a system built around the touchpoints that matter most.

Participants show up.

Staff spend less time chasing.

Nothing falls through the cracks.

Reports take minutes, not hours.

How it works

1

Import your participants and groups

2

Message participants using multiple channels

3

Support their next step with a gift card or Uber ride

4

Catch at-risk participants before they disappear

Designed for staff
who are already stretched thin.

Case managers and coordinators don't have time to chase people across platforms. SendCarrot gives your team one place to send messages, deliver gift cards, and document contact, so nothing falls through the cracks and no one burns out trying to keep up.

Hands-on onboarding and support

We set you up, walk you through it, and stay available. No technical team required.

Built for programs, not corporations

SendCarrot is web-based, mobile-optimized, and designed for the way community programs actually operate. If you can send an email, you can run SendCarrot.

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Programs that use SendCarrot see results.

Here is what program staff say about working with SendCarrot.

“CareerHub [SendCarrot] has proven to be a valuable time and money saver. Staff are able to communicate with clients quicker and more effectively. The youth appreciate the text message format and are more willing to respond back to staff. We have also been able to expand our reach with our online, cell phone friendly, workshops.”

Karine Kanikkeberg
Resource Teacher, Kern High School District, Career Resource Department

“After youth get a job we normally don’t get employment verification–it takes months of constant reminders and chasing them down. Using CareerHub [SendCarrot] they respond within the same day.”

...

Stay focused on your participants.
We handle the tools.

The results programs see when they use structured outreach and incentives together.

%

Improvement in response rates when texting is combined with incentives

+

Organizations

%

Of participants prefer texting as their primary channel

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When is SendCarrot shutting down?

November 30, 2026 is the last day to buy or send gift cards. December 15, 2026 is the last day to send text, email, and voice messages. All accounts close on December 15, and the SendCarrot app will no longer be available after that date. For full details, see our Terms of Service.

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What happens to my unsent gift card balance or prepaid subscription?

We will refund them. Unsent gift card (eBoost) balances and the unused portion of prepaid subscriptions, prorated from December 15, will be refunded December 15–18, 2026 by bank transfer or check. Each account owner will receive a secure link from Mercury, our banking provider, to choose a refund method.

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How do I get a copy of my data?

Email [email protected] and we will prepare an export and send it to you. We will accept data requests until December 15, 2027. After that, all customer data will be deleted.

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Is there a replacement for SendCarrot?

No. We are not moving accounts to another product or partner. Thank you to every program that has used SendCarrot to stay connected with participants.

Questions?

Your participants are worth keeping.

The programs that retain the most participants are not doing more. They are staying more consistent, at the right moments, with the right support. That is what SendCarrot is built for.

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